If you need to discuss a return, please contact NEWLINK SURGICALS LTD with your order reference and product details.
Return Requests
Return requests should normally be raised within 14 days of delivery unless products are non returnable for hygiene, safety or manufacturer reasons.
Damaged or Incorrect Goods
If goods arrive damaged, faulty or incorrect, notify us promptly so that we can review and resolve the issue.
Condition of Returned Items
Returned items should be unused and in saleable condition unless the return relates to damage or defect.